Information about the Mensacard

Possibility of use
In the canteens and cafeterias as well as at the snack and drinks vending machines at Bremen University of Applied Sciences and Bremerhaven University of Applied Sciences. It can also be used in the washing machines and dryers in our halls of residence.

General Terms and Conditions for cashless payment

The following conditions apply to cashless payment with the electronic payment function of the Mensacard (card) of the Studierendenwerk Bremen in the canteens and cafeterias of the Studierendenwerk Bremen.

1. Card revaluation
The electronic payment function can be revalued with cash in notes of € 5, € 10, € 20 or € 50 or by issuing a direct debit authorization within the framework of the electronic direct debit procedure (ELV) at the revaluers provided for this purpose. The cards can be upgraded up to a maximum credit balance of €100. In the case of revaluation by direct debit authorization, the cardholder authorizes the Studierendenwerk Bremen to collect the revaluation amount from the account designated by the IBAN by direct debit. Failure to honor direct debit orders will result in the card being blocked. Any costs incurred as a result shall be borne by the account holder(s).

2. Card validity
Each card has a validity date. If the card validity has expired, the card will be blocked until proof of authorization is provided. Cardholders whose card is no longer valid should contact the Mensa/Cafeteria Service Point to have the validity of the card extended.

3. Duties and obligations of the cardholder
Claims arising from the contractual relationship and its termination for payment of any remaining balance on the card must be asserted within 12 months of the card being deactivated, otherwise they will expire. In the event of loss, any credit balance on the card will not be refunded. Devaluations resulting from unauthorized use of the card will also not be refunded.

4. Data protection
The data of cashless payment transactions with the electronic payment function are stored by the acceptance points and transmitted to the Studierendenwerk for billing purposes. The processing and storage of the billing data is anonymized by storing the ID of the card, the debit or revaluation amount and the card balance. When participating in the direct debit procedure, the IBAN of the EC / Maestro card used is also stored. For the assertion of claims arising from uncovered direct debits, the cardholder expressly consents to the account-keeping body (the financial institution used) informing the Studierendenwerk Bremen of the name and address of the account holder/cardholder. Any further exchange of personal data will only take place with the express prior consent of the cardholder. The data will not be passed on to third parties. By participating in cashless payment transactions, the cardholder agrees to the storage and processing of the billing data to the extent described.

5. Information
You can obtain information on cashless payment at the Service Point in the canteen/cafeteria.

Bremen, 25.09.2023
Studierendenwerk Bremen
-Anstalt des öffentlichen Rechts-